Friends and Family Test

As a practice we pride ourselves in patient care and are always open to feedback on ways in which we can improve. We take the feedback given from patients and find ways to better our services. When you visit the practice you may be sent a text message asking to a complete 3 questions regarding your care, the feedback data will be sent to NHS England. Not everyone will receive this message after their appointment, it is a random selection. If you do not receive a text, visit the Contact page where you can provide us with feedback and suggestions. We review feedback provided by the friends and family test.

Please see the below results from previous months for the service received at Sunlight Group Practice, the percentages are taken from the total amount of people who responded to the Friends and Family Questionnaire:

June 2024:

Very good: 81.8%

Good: 11.9%

May 2024:

Very good: 76.7%

Good: 17%

April 2024:

Very good: 70.2%

Good: 21.7%

March 2024:

Very good: 72.5%

Good: 19.8%

February 2024:

Very good: 75.2%

Good: 20.2%

January 2024:

Very good: 72.2%

Good: 22.6%

December 2023:

Very good: 74.5%

Good: 16.5%

November 2023:

Very good: 75.2%

Good: 17.3%

October 2023:

Very good: 74%

Good: 19.9%

September 2023:

Very good: 77.2%

Good: 18.2%

August 2023:

Very good: 68.4%

Good: 24.6%

June 2023:

Very good: 68.4%

Good: 21.1%

May 2023:

Very good: 67.7%

Good: 26%

April 2023:

Very good: 62.6%

Good: 28.6%

March 2023:

Very good: 71.8%

Good: 19.2%

February 2023:

Very good: 67.1%

Good: 21.5%

January 2023:

Very good: 83.3%

Good: 16.7%

December 2022:

Very good: 70.4%

Good: 25.9%