It needs to be set up by a GP surgery where you and the other person are both registered.
Proxy access was developed to allow someone other than the patient to access and manage parts of their GP online services account.
The proxy is given their own online access account (rather than using the patient’s login details). It is often used by parents or recognised carers of young children, and recognised carers of adults, using the NHS App or by logging in through the NHS website.
Setting up access
You and the other person need to be patients at the same surgery.
You’ll need to provide identification and the person will need to consent, when possible. This is so we can confirm who you are and check it’s appropriate for you to act for the other person.
Depending on the level of access your surgery agrees to give you, you may be able to:
- Request and manage their repeat prescriptions
- View some or all of their GP health record
- Book an appointment for the other person