Urgent Treatment Centre and Walk-in Centres

Posted on October 13th, 2020

Urgent Treatment Centre (UTC) at Arrowe Park and Walk-in Centres at Victoria Central

The Urgent Treatment Centre (UTC) at Arrowe Park and Walk-in Centres at Victoria Central (inc minor injuries) and Eastham Clinic are operating a Telephone Triage and Appointment Only system.

There is currently NO drop-in facility.

Any patients needing to attend the UTC, Walk-in Centre or MIU should call 0151 201 4190.  The phone line is open 8.00am – 10.00pm, seven days a week, including bank holidays.

Patients will be asked if they have COVID-19 symptoms:

• new continuous cough, high temperature, loss of sense of taste/smell

If they have any of the above symptoms they will be advised to self-isolate and will be directed to NHS 111 online.

If they have COVID-19 symptoms AND also have a minor injury or other illness, they will be triaged and given an appointment to be seen if needed.

If they have none of the above COVID-19 symptoms they will be transferred to a clinician to continue their telephone assessment. Following this, they will be advised to stay at home and self-care or be given an appointment at the most appropriate centre.

https://www.wchc.nhs.uk/services/minor-injuries/