✨ Skip the Phone Queue: Reach Us Online 8am–6.30pm ✨
💻 Our Online Service Just Got Better
From 1st October 2025 , our online request system has be open:
8am – 6.30pm, Monday to Friday
This means that you will now have longer each day to send us your requests online, including:
Arranging routine or follow-up appointments
Ordering repeat prescriptions
Asking about sick notes (new or follow-up)
Sending general enquiries
✔ No waiting on hold
✔ Quick, secure & easy
✔ Same care online or by phone
Need help with online access?
Our system is called PATCHS . If you find it difficult to access or use online services, our Health Navigators are here to help —
they can talk you through the process or complete the form with you over the phone , so you’ll always receive the same care.
For urgent problems
This service is for non-urgent requests only. If your problem cannot wait , please call the surgery .
For a life-threatening emergency , always dial 999 .
Ready to get started?
You can use our online service to set up an account and submit a request at a time that works for you.
If you need support, our team can also help you complete a form.
Go to our online service